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Multi-Media Agent Screens

What You Get:

  • Single-agent interface for all types of customer contact

  • Voice/ Phone (PBX)

  • Live Web Chat & Call Back

  • Email

  • SMS 

  • Social Media

  • Interface Configurability

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Benefits:

  • Easy for agents to learn

  • Agents can easily manage multiple forms of contact

  • Increased customer engagement through flexible contact  channels

  • Customizable to your business needs

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picture of the multi media screen. Showing what a user would see with agents available and unavailable.

Discover how our communication solutions can increase your productivity and reduce your business costs. 

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